Categories > Business
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£30.00 + VAT

This course has been developed to provide learners with the knowledge and understanding needed to carry out their personal responsibilities in a business environment.


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£30.00 + VAT

This online course in ‘Principles of Providing Administrative Service’ provides you  an understanding of core administrative skills.


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£30.00 + VAT

All council managers or supervisors are responsible for safety in their units. A key method of ensuring safety is to undertake risk assessments of work environments and activities, and this module outlines the process involved in doing so. On completion of the module learners will be aware of why risk assessments are important, know the definitions of hazards and risks, and know the seven key steps to risk assessment.


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£30.00 + VAT

Meet your legal duties to carry out suitable and sufficient risk assessments and site and at work with this online training course. Upon completion, you will be able to identify hazards in the workplace, assess, rate and evaluate risks, decide upon priorities and develop procedures for risk reduction.


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£30.00 + VAT

This online training will help you understand what causes a slip, trip or fall and will give you some ideas about what you can do to help prevent accidents from happening again.


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£30.00 + VAT

The UK Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses


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£30.00 + VAT

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.


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£30.00 + VAT

This online course “Understanding the Rules of Customer Service” will help you and your staff to develop well-written and communicated practices and procedures.

 


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.


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